Operational apps

Where humans approve, review, decide.

Each app is the workspace surface for a task — a human-in-the-loop contract with context, evidence and an SLA. Apps are opened from Command Center, fed by Workflows, and grounded in Knowledge Center.

What it is

When a workflow reaches a moment that needs a human, it does not drop them into a generic dashboard. It opens an app built for that decision — the right form, the right context, the right history, all in one place. Every app is built around the tasks it serves.

Each app is a real workspace, versioned per use case, deployed alongside the workflows it supports. Your team doesn’t switch between ten tools. The work comes to them, opened from Command Center with the task and the context already loaded.

And when the human decides, the app hands the context back to the workflow, which resumes from exactly where it stopped — with the decision recorded in the evidence chain.

What you get

One app per use case, not one dashboard for everything
Context auto-loaded — no copy-pasting between tools
Versioned with the workflows they support
Built on a shared runtime your team learns once

What this looks like in practice

Approval Desk for refunds

Above the threshold, the workflow hands off to an app: the agent’s recommendation, the customer’s history, the rule applied — all in one screen. Approve or reject in two clicks.

Document Intelligence Desk

For invoice review: the extracted fields next to the original PDF, with deviations from your standard clauses highlighted. The reviewer focuses on judgment, not data entry.

Mission Control for live ops

A supervisor sees a hundred workflow runs at a glance — what’s running, what’s paused, what needs attention.

Works with

Activate your cognitive layer.

Build your first reflex See the framework