Night-shift specialist
An agent watches reservation requests after hours, confirms the ones that fit the rules, and queues edge cases as tasks for the front desk to review at 8am.
Agents
Specialists that work while you sleep.
An agent is an artifact — versioned, governed, composable into workflows, dispatchable from Command Center. One goal, a toolbox, a budget, evidence of every decision. Operating 24/7.
What it is
An agent in Sommatic is a specialist, not a general assistant. It carries one clear objective, a limited set of authorized tools, and a budget. Within those constraints it operates on its own — picking the right nodes from the marketplace, calling the right APIs, escalating to a task when something needs human judgment.
Agents are not autonomous everything-doers. They are constrained specialists. That is exactly why they are deployable: you know what they can touch, what they can spend, and what trail they leave behind.
Start with one agent for one job. Watch what it does. Tune the constraints. Then run ten more, each for a different job.
What you get
- Goal-driven with explicit objectives — running 24/7
- Authorized toolbox — pick from the Node Marketplace
- Cost limits per agent and per task
- Evidence of every decision they make
What this looks like in practice
Post-sale follow-up
An agent reaches out three days after delivery, checks for issues, and routes complaints to the right team with the full context already attached.
Contract screener
An agent reads incoming contracts against your standard clauses, flags deviations, and only escalates the ones that need a human eye — opening a task with the file, the deviation and the rule already there.
Works with
- Workflows Agents run workflows on their own.
- Knowledge Center Their criteria come from Knowledge Center.
- Operational apps They escalate into apps when humans must step in.
- Tasks They open tasks for the work that needs judgment.
- Command Center Operators dispatch and inspect agents from Command Center.